Installation
How to install NavonaAI on your Shopify store
Installing NavonaAI
Install from the Shopify App Store
NavonaAI is available on the Shopify App Store. Installation is self-serve and every plan starts with a 14-day free trial — no credit card required.
Done-for-you setup — installation is self-serve, but you don't have to configure anything alone. After you install, our team helps set up the popup design and your prevention settings so you're live quickly.
How to Install
Open the App Store Listing
Go to the NavonaAI listing — or search "NavonaAI" or "Stop Abandoned Carts" in the Shopify App Store — and click Install.
Select Your Store & Authorize
Choose the store you want to install on (creating a Shopify account or logging in if prompted). You'll be redirected to Shopify to authorize the app, and your 14-day free trial begins.
Authorize Permissions
Review the permissions NavonaAI needs and click Install. NavonaAI requires access to:
- Cart and checkout data (to detect abandonment)
- Order data (to measure conversions)
- Discount codes (to create and manage prevention offers)
- Customer events (to track popup interactions)
Add the Theme App Block
After installation, you need to add NavonaAI's popup block to your Shopify theme:
- Go to Online Store → Themes in your Shopify admin
- Click Customize on your active theme
- Navigate to App embeds or Header → Apps
- Enable the NavonaAI Popup block
- Click Save
The NavonaAI theme app block must be added to your theme for the popup to appear. Without it, the prevention system won't be visible to shoppers. You can also access the theme editor directly from your NavonaAI dashboard settings.
Configure Your Settings
You'll be redirected to the NavonaAI dashboard where you can:
- Set your discount type and amount
- Configure minimum purchase thresholds
- Enable AI Prevention
See Prevention Settings for detailed configuration instructions.
After Installation
Once installed and configured, NavonaAI will begin:
- Monitoring visitor behavior on your store
- Learning your customers' browsing patterns
- Displaying prevention popups to shoppers showing exit intent
During the first 30 days, NavonaAI relies primarily on proven heuristic signals while the AI models learn your store's unique visitor patterns. Performance improves over time as the system collects more data.