Analytics Overview
Real-time insights into cart abandonment and recovery performance from your NavonaAI dashboard.
Analytics Overview
Your NavonaAI dashboard gives you a real-time view of how your store is performing at every stage of the cart-to-checkout journey — and how much revenue the prevention system is recovering.
What the Dashboard Shows
Key Metrics
The top section of the dashboard surfaces the core numbers for your selected date range:
- Total Sales Lost — estimated revenue lost to cart abandonment
- Abandonment Rate — percentage of carts that didn't convert to orders
- Daily Impact — average daily revenue loss from abandonment
Prevention Performance
When AI Prevention is enabled, these cards show how the exit-intent popup is performing:
- Interventions Shown — total popups displayed to shoppers
- Conversions — popups that led to a completed purchase
- Prevention Rate — percentage of interventions that converted
- Added Revenue — total order value from popup-assisted conversions
Trends
The dashboard includes time-series charts so you can spot patterns — day-of-week effects, the impact of campaigns, or shifts after making changes to your prevention settings.
Date Ranges
Use the date picker at the top of the dashboard to focus on a specific time window. The "Include Today" toggle adds the current partial day on top of your selected range.
For a full explanation of every metric and the formula behind it, see Metrics & Formulas.
Bot Protection
By default, NavonaAI filters out suspected bot traffic from your analytics so your numbers reflect real shoppers. You can configure the thresholds to suit your store's catalog. See Bot Protection for details.