# NavonaAI Documentation > NavonaAI is an AI-powered cart abandonment prevention platform for Shopify merchants. It detects exit intent on both mobile and desktop, and shows a targeted discount offer that prevents the abandonment before it happens. ## Pages - [NavonaAI Documentation](https://docs.navona.ai/docs): Documentation for NavonaAI — cart abandonment prevention for Shopify stores. - [Bot Protection](https://docs.navona.ai/docs/analytics/bot-protection): How NavonaAI filters bot traffic from your analytics to keep your metrics accurate. - [Analytics Overview](https://docs.navona.ai/docs/analytics): Real-time insights into cart abandonment and prevention performance from your NavonaAI dashboard. - [Metrics & Formulas](https://docs.navona.ai/docs/analytics/metrics): Definitions and formulas for every metric shown in the NavonaAI dashboard. - [Reading Your Dashboard](https://docs.navona.ai/docs/analytics/reading-your-dashboard): How to interpret your NavonaAI dashboard KPIs and spot meaningful trends. - [Best Practices](https://docs.navona.ai/docs/experiments/best-practices): Tips for running effective A/B testing experiments - [A/B Testing Glossary](https://docs.navona.ai/docs/experiments/glossary): Plain-language definitions of the statistical terms used in NavonaAI experiment results. - [How Long a Test Takes](https://docs.navona.ai/docs/experiments/how-long-tests-take): Traffic decides how long an A/B test runs — and whether it can finish at all. What to expect at your store's volume. - [A/B Testing Overview](https://docs.navona.ai/docs/experiments): Run controlled experiments to find the prevention settings that convert best for your store - [Experiment Lifecycle](https://docs.navona.ai/docs/experiments/lifecycle): How experiments progress from creation to winner promotion - [Metrics & Results](https://docs.navona.ai/docs/experiments/metrics): The metric that decides an A/B test, the formula behind it, and how to read the verdict. - [Reading Your Results](https://docs.navona.ai/docs/experiments/reading-results): What a significant result means, what "not significant" does not mean, and why NavonaAI sometimes withholds a recommendation. - [What You Can Test](https://docs.navona.ai/docs/experiments/settings): Configurable settings for each experiment variant - [Can you recover abandoned carts without collecting emails?](https://docs.navona.ai/docs/faq/cart-recovery-without-email): Yes — you can recover abandoned carts without capturing emails. On-site prevention intervenes at the exit moment and closes the sale, no email or phone required. - [Do discount popups hurt your brand or train customers to wait for a discount?](https://docs.navona.ai/docs/faq/do-discount-popups-hurt-brand): Done wrong, discount popups feel spammy and condition shoppers to wait for deals. Here's how one-time, exit-triggered offers avoid both problems. - [Exit-intent popup vs. cart abandonment prevention: what's the difference?](https://docs.navona.ai/docs/faq/exit-intent-popup-vs-prevention): Exit-intent popups show to everyone and collect emails. Cart abandonment prevention targets shoppers about to abandon and closes the sale on the spot. Here's how they differ. - [What is a good cart abandonment rate?](https://docs.navona.ai/docs/faq/good-cart-abandonment-rate): The average cart abandonment rate is ~70%. A good rate is below your industry's benchmark — here's how to interpret yours and what's normal in e-commerce. - [How does NavonaAI detect when a shopper is about to abandon their cart?](https://docs.navona.ai/docs/faq/how-cart-abandonment-detection-works): NavonaAI reads real-time behavioral signals on desktop and mobile to predict cart abandonment while the shopper is still on your store, then intervenes before they leave. - [How to reduce cart abandonment on Shopify](https://docs.navona.ai/docs/faq/how-to-reduce-cart-abandonment-shopify): Practical ways to reduce cart abandonment on Shopify — streamline checkout, enable express payments, show costs upfront, and intervene at the exit moment. - [Frequently Asked Questions](https://docs.navona.ai/docs/faq): Answers about NavonaAI — cart abandonment prevention, the exit-intent popup, pricing, analytics, A/B testing, and setup on Shopify. - [Introduction](https://docs.navona.ai/docs/getting-started): What is NavonaAI and how does it help Shopify merchants prevent lost revenue? - [Installation](https://docs.navona.ai/docs/getting-started/installation): How to install NavonaAI on your Shopify store - [Quick Start](https://docs.navona.ai/docs/getting-started/quickstart): Get NavonaAI up and running on your store in five steps. - [Step 1: Getting Started](https://docs.navona.ai/docs/getting-started/step-1): Get NavonaAI set up on your Shopify store — install, add the popup to your theme, and go live with cart abandonment prevention. - [Step 2: Using Your Stats](https://docs.navona.ai/docs/getting-started/step-2): Understand your NavonaAI dashboard — cart abandonment, added revenue, and the metrics that show how prevention is performing for your store. - [Step 3: Using the Checklist](https://docs.navona.ai/docs/getting-started/step-3): Work through NavonaAI's optimization checklist to reduce cart abandonment and get the most out of prevention on your Shopify store. - [Step 4: Book Your Monthly 1:1 Call](https://docs.navona.ai/docs/getting-started/step-4): Every NavonaAI user gets a free monthly 1:1 call to review your store, your data, and anything related to abandoned carts. Book your 30-minute session. - [Best Practices](https://docs.navona.ai/docs/prevention/best-practices): Design tips and discount strategy for maximum conversion - [Abandonment Prevention](https://docs.navona.ai/docs/prevention): How NavonaAI prevents cart abandonment with AI-powered exit-intent popups - [Pop-Up Customization](https://docs.navona.ai/docs/prevention/popup-customization): Customize your prevention pop-up colors, fonts, and layout in the Shopify theme editor - [Prevention Settings](https://docs.navona.ai/docs/prevention/settings): Configure AI prevention toggle, incentive type, discount amount, minimum purchase, and combination settings - [Checkout Optimization](https://docs.navona.ai/docs/strategies/checkout-optimization): High-priority strategies to reduce friction in your checkout flow and recover more abandoned carts. - [Recovery Strategies](https://docs.navona.ai/docs/strategies): 25+ strategies to reduce cart abandonment at every stage of the shopper journey. - [Trust & Security](https://docs.navona.ai/docs/strategies/trust-and-security): Strategies to build shopper confidence and address the hesitation that causes cart abandonment. - [User Experience](https://docs.navona.ai/docs/strategies/user-experience): Store experience improvements that reduce the friction leading to cart abandonment. - [Contact Us](https://docs.navona.ai/docs/support/contact): Get help from the NavonaAI team - [Troubleshooting](https://docs.navona.ai/docs/support/troubleshooting): Solutions to common issues with NavonaAI popup delivery, discounts, and dashboard analytics. ## NavonaAI.com - [navona.ai](https://navona.ai): The main NavonaAI site — product overview and features. - [navona.ai/llms.txt](https://navona.ai/llms.txt): Agent-readable index of the marketing site. - [navona.ai/agents.md](https://navona.ai/agents.md): Full plain-Markdown product briefing for AI agents. - [navona.ai/blog](https://navona.ai/blog): Articles on cart abandonment and Shopify conversion. - [navona.ai/pricing](https://navona.ai/pricing): Plans and pricing.